Hope Humanity

Donation Queries

Home Donation Queries

Donations are completed through Hope Humanity’s external donation page. Please review the information presented there before confirming a contribution.

Duplicate or incorrect transactions

If you believe a transaction was duplicated, entered incorrectly or not recognised, email donorservice@hopehumanityindia.org as soon as possible. Include your name, transaction date, amount and payment reference, but never send card PINs, passwords or one-time codes.

How requests are reviewed

The Hope Humanity team will review the transaction information and, when needed, coordinate with the relevant payment provider. The available resolution depends on the circumstances and the payment provider’s rules.

Donation documentation

For receipts or current statutory documentation, contact the donor services team using the email above and keep your transaction reference available.

Questions about this policy?

Write to info@hopehumanityindia.org or call +91 96256 67600. You can also use our contact page.