Privacy Policy

Information we collect

• Details you give us directly: name, email address, phone number, postal address and PAN when you donate, volunteer or contact us.
• Donation information such as amount, date and transaction reference when you share it with us.
• Technical information collected automatically, such as browser type, device and pages visited on this website.

How we use your information

• To respond to donation questions and provide available documentation.
• To respond to enquiries and volunteer applications.
• To send updates about our work, appeals and impact reports — you can opt out at any time.
• To meet our legal, accounting and regulatory obligations.
• To improve the website and understand how people use it.

We never sell your data

Hope Humanity Social Welfare Society does not sell, rent or trade donor or volunteer information. We share personal data only with service providers who help us operate — such as payment gateways and email platforms — and only to the extent needed, or where required by law.

Payment security

Online donations are completed on the donation service linked from this website. Please review the payment service’s own privacy and security information before completing a transaction.

Cookies

We use cookies and similar technologies to keep the site working and to understand how it is used. You can disable cookies in your browser settings, though some parts of the site may then work less well.

Data retention

We keep donor and volunteer records for as long as required to serve you and to satisfy Indian statutory, tax and audit requirements. After that, records are securely deleted or anonymised.

Your rights

• Ask for a copy of the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information where we are not required to keep it.
• Unsubscribe from our communications at any time.

Children's privacy

We seek to handle information about children carefully and only for legitimate programme and communication purposes with appropriate consent.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be published on this page.