Donation Refund Policy
Hope humanity social welfare society has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Hope humanity social welfare society expects that all donors will exercise due Hope humanity and diligence while making donations. Hope humanity social welfare society also recognizes that a donation may be made erroneously or donors may change their mind. Hope humanity social welfare society will examine request for refund of donation and endeavor to make the refund. Hope humanity social welfare society may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Hope humanity social welfare society is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.Module No. 411, 4th Floor, NSIC-MDBP Building,
Hope humanity social welfare society
Registered: D-9, 4th floor Okhla Vihar Jaima Nagar New Delhi -110025
Corporate: S-06, B-14-15, Sector-1, Noida-201301
Write to us
donors(at)hopehumanityindia.org
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Hope humanity social welfare society office within 7 (Seven) days from the date on which you made the donation i.e.:
The date on which you Made the donation online, electronically or through other means, OR
The date on which you Handed over the cheque / demand draft to Hope humanity social welfare society or someone authorised by Hope humanity social welfare society for this purpose, OR
The date on which you Despatched the cheque / demand draft to Hope humanity social welfare society by other means.The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.